Consumer Rights & Information

Access to Health Care Records

In accordance with Texas law, you have the right to request access to your health care records.

To request your records:

  • Please submit your request in writing by email or through our secure client portal.

  • Requests must include your full name, date of birth, and the specific records requested.

  • Records will be provided in accordance with applicable state and federal laws, including HIPAA and Texas Health & Safety Code requirements.

  • Reasonable fees may apply as permitted by law.

If you have questions about accessing your records, please contact me directly.

Contact the Council

If you would like to contact the Texas Behavioral Health Executive Council (BHEC), which oversees behavioral health licensing boards in Texas, you may do so using the information below:

Texas Behavioral Health Executive Council
Website: https://www.bhec.texas.gov
Contact Page: https://www.bhec.texas.gov/contact-us

The Council can provide information about licensure, regulations, and the complaint process.

Filing a Consumer Complaint

If you believe your rights have been violated or you wish to file a consumer complaint, you may contact the Office of the Texas Attorney General’s Consumer Protection Division.

To submit a complaint, visit the Consumer Protection webpage of the Texas Office of the Attorney General:
https://www.texasattorneygeneral.gov/consumer-protection/file-consumer-complaint

This process is independent of the practice and allows consumers to raise concerns related to services provided in Texas.

These disclosures are provided in accordance with Texas House Bill 4224 and Texas Health & Safety Code §181.105.

Questions

If you have questions about this notice or your rights as a consumer, you are encouraged to contact me directly so I can assist you.